Privacy Policy

A legal disclaimer

Welcome to Chocolate Hills Adventure Park (CHAP). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our facilities or use our services.

Information Collection

Personal Identification Information: We may collect personal identification information from Guests in various ways, including, but not limited to, when Guests visit our park, register on our site, book a ticket, and in connection with other activities, services, features, or resources we make available. Guests may be asked for, as appropriate, name, email address, mailing address, phone number.
Non-personal Identification Information: We may collect non-personal identification information about Guests whenever they interact with our site. This may include the browser name, the type of computer, and technical information about Guests' means of connection to our sites, such as the operating system and the Internet service providers utilized and other similar information.

Use of Collected Information

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our Guests as a group use the services and resources provided in our park.
To process payments: We may use the information Guests provide about themselves when placing an order only to provide service to that order.
To send periodic emails: We may use the email address to send User information and updates pertaining to their order.

Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.